Centara Hotels & Resorts was hailed as Hotel and Resort Management Company of the Year, an accolade that honours its legacy of exceptional service.
The company’s commitment to excellence was recently recognised at the TDM Travel Trade Excellence Awards 2024 – Thailand, where Centara was honoured with the Hotel & Resort Management of the Year award.
This accolade highlights Centara’s pioneering efforts in safety, sustainability, and delivering unique customer experiences that set the company apart in the travel sector.
An illustrious history
Founded in 1983, Centara is now Thailand’s leading hotel chain that is renowned for its pioneering efforts in sustainability, as well as its commitment to exceptional service and innovation.
Centara’s success is built on its ability to blend heritage with modernity, creating exceptional guest experiences across both urban and resort destinations.
At the heart of Centara’s success lies a deep commitment to Thai family values: respect, care, and hospitality. These core principles guide every aspect of the company’s operations, ensuring that each guest experience reflects a welcoming, family-oriented atmosphere and that the company continues to thrive in the growing tourism industry.
The company’s portfolio now includes over 90 properties across 11 countries, with celebrated destinations like Centara Grand Mirage Beach Resort Pattaya, Centara Mirage Lagoon Maldives, and Centara Reserve Samui, a redefined luxury experience.
Service excellence & sustainability
Centara is known for its award-winning service and commitment to sustainability.
The company is a leader in environmental initiatives, aiming for net zero emissions by 2050 and targeting GSTC certification by 2025. Sustainability efforts include eliminating single-use plastics and reducing energy consumption by 20 percent by 2029.
This commitment to sustainability was further recognised when Centara was named an “Industry Mover” in the S&P Global Sustainability Yearbook 2024, a testament to its outstanding environmental practices.
Global expansion & future growth
With a robust international presence, Centara is expanding rapidly across Asia and the Middle East.
Recent milestones include the opening of the first Centara hotel in Japan, the Centara Grand Hotel Osaka; Centara Mirage Beach Resort Dubai; COSI in Laos; and the latest addition, Centara Mirage Lagoon Maldives. Looking ahead, Centara is set to launch new resorts in Thailand, Vietnam, and the Maldives, with plans to become one of the world’s top 100 hotel operators by 2027.
Bringing Thai hospitality to the world
Centara’s success is rooted in its commitment to authentic Thai hospitality, offering guests a warm, welcoming experience no matter the destination.
As the company grows, it remains dedicated to creating lasting memories for travellers worldwide, upholding values of integrity, service, and sustainability.
Centara’s story is one of resilience, innovation, and a steadfast belief in the power of hospitality to unite and inspire.
With ongoing expansions and a continued focus on a family-centric experience, sustainability, and guest satisfaction, Centara is not only shaping the future of the global hospitality industry but is also poised to lead with a distinctive blend of Thai warmth and world-class service.
The TDM Travel Trade Excellence Awards 2024 – Thailand is presented by Travel Daily Media. To view the full list of winners, click here. For more details, please contact Jane Patiag at +(65) 3158 1386 ext. 217 or awards@traveldailymedia.com.
